Dear Ed,
I want to thank you for the work you did on my car. It came out great. Even I was surprised at how well everything was finished, and also at the attention to detail that I could tell you and your staff exhibited. The hood, the fender, the nose panel…they all look like they were installed at the factory. The paint job came out terrific as well. Even though my car had custom paint, you guys matched the paint perfectly. There were no swirls, no scratches, and no signs of a repaint whatsoever. I didn’t even ask for all the extra little things you did to make the car as nice as it came out, but you were happy to perform those repairs. Thanks to you, my car no longer looks its age. Best of all, you did it for a very reasonable price.
In addition to praising the repair work you did, I would like to commend your professionalism and honesty. Not once did I feel like I was being pushed around or cheated. It is unfortunate that more body shop owners do not meet this high standard.
It has only been one day since I have picked up the car, and I have already received numerous compliments on the way the car looks. When they asked who did the work, I gave them your name and the name of the shop without hesitation. If anyone I know needs body repair or detailing for their car in the future, I would recommend your shop to them without any reservations.
Again, thanks for everything. Keep up the great work.
Sincerely,
Lenny Varghese
1993 BMW 325i